HP Indigo Troubleshooting

Problem:

Ink Scratches Off

Possible Causes

• Non-certified substrate
• Surface compatibility issue
• Incorrect profile

Recommended Materials

• YUPO Blue Digital
• Nice Art Silk
• Nice Art Gloss
• NX Gloss

Problem:

Fold Cracking

Possible Causes

• Heavy toner coverage
• Missing score
• Folding against grain

Recommendations

• Score before folding
• Use Nice Art Silk
• Use Nice Lite C1S for packaging

Problem:

Static on Synthetic Substrates

Possible Causes

• Low humidity
• Synthetic substrate characteristics

Recommendations

• Fan stock before loading
• Maintain humidity
• Use approved Indigo media

Problem:

Poor Color Consistency

Possible Causes

• Incorrect profiling
• Mixed paper lots
• Press calibration drift

Recommendations

• Use consistent stock
• Calibrate press
• Use Indigo-approved profiles